Hassle-Free Reputation Management for Busy Law Firms
Satisfied legal clients can become your most passionate brand ambassadors! Book a free, no-obligation discovery call to learn more about Simplex360 Legal Marketing, our data-first marketing agency for lawyers.
If you’re like most lawyers, you close one case and move on to the next right away. And no wonder — there’s so much work to do and important deadlines you just can’t miss.
When you work that hard and that fast, little things like following up with clients and asking them to leave online reviews can fall through the cracks.
The problem is that these things aren’t so little in the grand scheme: They are the building blocks of your online reputation.
We know you’re probably too busy to handle this reputation management on top of your already massive workload. Let us take care of your online reputation management while you focus on what only you can do—winning in and outside of the courtroom.
The Internet Is the Real World Now:
Why Your Online Legal Reputation Matters
Unlike some other industries, law firms and lawyers are steeped in the “real” world. You deal with people face-to-face almost every day: clients, judges, opposing counsel, court staff — the list goes on. You go to court, physically. You handle a lot more paper-based documents than most professionals.
In your line of work, it can be easy to underestimate the power of the digital world. At Simplex360, we see this all the time. Law firms routinely make the following mistakes:
- They don’t have a system for requesting and publishing client reviews.
- They don’t address issues before they escalate into negative comments.
- They don’t engage with negative reviews.
- They don’t monitor their online reputation consistently.
That’s a problem. The vast majority of consumers today research a firm online before they buy any product or service. As far as they’re concerned, your internet reputation is your real reputation, period. If you have fewer (or worse) reviews than other law firms in your area, clients will go to them instead.
Are you losing potential clients to your competitors?
Order our customized Market Recon Report: a hand-made intel report on your firm, your market, and your competitors. Simply book a discovery call with our growth strategists, and we’ll build a complete, custom analysis report on your market, competition, and steps you can take to dominate your local markets.
Attract Clients With Our
Reputation Management Services
We Collect and Publish Positive Reviews
- Automatically follow up with satisfied clients to request reviews right when they’re most likely to leave them
- Post their feedback on your website and social networks, and watch as it boosts your local search engine optimization (SEO) rankings
We Monitor Your Online Reputation
- Continuously track what people are saying about your law firm on your Google Business Profile, review sites such as Avvo and Yelp, and any social media platform
- Stay on top of and control the narrative in real time
We Update Inaccurate Information
- Regularly check your law firm details and other business information across online directories
- Update any old, innacurate, or missing information to ensure that clients can reach you at all times
We Solve Issues Before They Become Real Problems
- Take care of client concerns quickly and privately before they escalate into a full-blown, public negative review or comment
Plus: We’ll help You Engage With Negative Reviews
One negative review isn’t the end of the world and may even improve your credibility: Reasonable clients know you can’t please everyone, and they’ll look to see how you handle those customers. We’ll help you address all negative comments in a polite and constructive way, then move on to earning more positive content.
The Benefits of a Stellar
Online Reputation
These are just some of the advantages of investing in our legal digital marketing and reputation management services:
- Increased trust
- Improved client satisfaction
- Fewer negative reviews
- Higher marketing ROI
- More leads
- Higher revenue
Get Your Law Firm the
Five-Star Rating It Deserves
One Harvard Business School study found that improving your online rating by just one star can boost your revenue by 5-9%.
At 360 Legal Marketing, we know how to fill those little golden stars. Let us take care of your online reputation management while you focus on delivering stellar legal services.
If you’re ready to get started, begin by booking a Discovery Call, or send us a message!
Schedule My Discovery Call!